Queuing At Cashier

“Wait time – not prices, not selection, not product quality – is the number one factor impacting customer satisfaction.”




Enhance your customers satisfaction with Queuing at Cashier

Yedda tool puts the Customer Flow Management in your hands and turn Queuing at Cashier into one of the core benefits for your customers. The metrics include:



Case study

The client

The big chain of Hypermarket

The queuing problem occurs when the number of dissatisfied customers is higher than the number of satisfied customers due to the long waiting experience. It affects the satisfaction of customers when they are at the hypermarket.


Therefore, the client wants to overcome the queuing problem by improving the waiting experience.

The impact

Shorten queuing by 35%

We shorten queuing time by measure these key measurements:

  • Setting queuing metrics

  • Real time alerts to open/close additional cashiers

  • Real time alerts on health and safety/incidents

  • All notifications/alerts accompanied by video evidence