Operational Standards
For the first time, you can more effectively manage your stores, processes, and your staffs with real-time improvement system
Execution and Excellence
Implementing and following standard operating processes and procedures are keys to manage and drive your business efficiently. By doing so, managers deliver a stellar shopping experience for the customers while cutting the cost. Yedda tool helps you reduce operational costs while maintaining a great quality of service
SOP followed by staff
Use Yedda as an improvement tool, not as a control tool. The data will help you bring your employees where you want to take them
Evaluate staff performances
Review each individual employee against a standard evaluation framework, based on your target
Set clear and measurable KPI's and employees are evaluated in a fair, unbiased way
Set KPIs for each store
Measuring various metrics with revealing insights of Traffic, Conversion Rate, Staff Performances, Customer Demography, etc., to provide effective solutions for sustainable growth
Case study
The client
The leading brand in food retail
The leading retailer has dedicated great efforts to improve their processes and gain efficiency, with great results. But fierce competition and customers that have become more and more demanding, have forced the the client to look for new ways to improve productivity and customer service. Then they contacted us for the advanced solution
The impact
Increase immediately staff awareness and reduce SOP violations by -33%
Standardize staff performance in all locations, based on real time data from stores
Set clear and measurable KPI`s and employees are evaluated in a fair, unbiased way
Create awareness of employees
Using Yedda App, managers can take quick corrective actions in their day to day operations
